TERMS AND CONDITIONS AND OTHER INFORMATION. Please note these terms apply to all orders
including trees, wreaths, gift baskets, accessories, and all custom items.
Custom Order
Trees seen on this site are limited edition. All are new designs and currently available to purchase. Custom Designed Trees would be trees that you have in mind, that you would like us to design for you. This includes your own ideas of any alterations, additions and adjustments, that you would like us to make to the designs shown on our web pages.
To Order a Special Custom Designed Tree, please click on Order and Questions and proceed to submit your request for a custom quote. If you prefer a slim tree rather than one that is spread out wide, please let us know.
Tree Size
Specify the height 2ft, 3ft, 4ft, maximum 6ft, if requesting a custom quote. We promise to respond promptly. Please bear in mind the shipping cost for the tree will be added to the price of the custom decorated tree. The taller the tree the more the shipping. 6ft trees for example cost approximately $170 to $700 to ship by UPS or Fedex, because of the size of the boxes it must be crated in to maintain its beauty in transit and prevent breakage. Tall trees may be separated into 2 or 3 sections in 1 or 2 boxes with all the decorations intact, securely fastened to the branches. Some assembly is required to put the 2 or 3 sections "top", "middle" and "bottom" sections back together. Just snap the center poles into each other. Simple!
All trees are artificial. The various size/height can be easily purchased during the season to make your custom ordered decorated tree. Out of season the variety of sizes and types of artificial trees are less available. We can shop for it for you in order to make your custom decorated tree. Please inquire with any question in that regard.
Display your custom tree for many years to come.
Theme
Theme may be colors, scenes or characters. Characters are such as cartoon characters or movie stars, or even a special kind of doll. Trees may also have historical or religious themes, tell a story, or reflect a special holiday like Valentine's Day. Only the imagination is the limit! The cost of a character tree is determined by the actual character requested. A tree decorated with Disney characters for instance is higher in price because we must purchase retail price characters for that particular tree. An example price range for a themed character tree is $500 to $1,200 depending on the size of the tree and the character theme of choice. Visit our Character Page
Themes shown here...
Royal Holy Land Christmas Tree
Royal Princess Christmas Tree
Royal Caribbean Island Christmas Tree
Fashion Glam Christmas Tree
Fairy Garden Christmas Tree
Ballerina Christmas Tree
Victorian Christmas Tree
Traditional Christmas Tree
White Christmas Tree
Red White & Blue Christmas Tree
Peacock Christmas Tree
Santa Elves & Fairies Christmas Tree
Nautical Christmas Tree
Safari Christmas Tree
Character Christmas Tree
Holiday Fruit Christmas Tree
Tropical Santa Christmas Tree
Royal Caribbean Christmas Tree
Holy Land Christmas Tree
Princess Christmas Tree
Forms of Payment/Shipping
Our company is located in South Florida, and all prices are in U.S. dollars. Recommended order time for custom designed trees not seen on this website, is 4 weeks or more prior to Christmas, December 25th. so that we have plenty of time to design and create the perfect tree, and plenty of time to ship so that the shipping cost is lower.
Prices include shipping unless otherwise stated in a custom order.
Regular design and shipping time-line is 12 days. Please allow 2 additional business days for your on-line payment verification, once we have received your payment. West Coast States such as California and Washington usually receive their order on the 7th day after it has been shipped. East and Central States receive their orders within 3-5 days. Southern States such as Texas receive their orders within 5 days.
International delivery is very costly, even though the carriers do deliver within a very short period of time, no more than 7 days. You can expect the price of shipping to any country outside of the continental USA, to be the same price of the tree. That has been our experience. If the tree costs $250.00, it will cost $250.00 (U.S.) to ship it to Hawaii, Puerto Rico, Alaska etc. by UPS, FEDEX or DHL.
Rush Delivery.... Please contact us regarding rush delivery. We will let you know if it is possible.
Bank Wire Transfer, Certified Bank Check, or Money Orders for custom designed trees are also options. We accept Credit and Debit cards. Payments made by regular mail, such as a check or money order will delay your shipping by at least 10 days or until the payment is cleared by the bank. We reserve the right to accept or deny orders based on security issues.
All information associated with your order must be verifiable, including email address, phone number, mailing addresses and billing information. Orders will not be shipped prior to verification by 2Checkout.com. Your privacy and the fulfillment of your order are protected by 2Checkout. Once shipped the trees and all items on our site are non-refundable unless otherwise stated in individual agreements at our discretion. If there is any damage to an ornament or product included in a tree, gift basket or centerpiece during shipment we will replace the item with the same item or comparable item, if the same item is no longer available, with one of equal value.
Items are insured for shipping purposes. Insurance is already included in the price. If we have to submit a damage claim to a shipping company, they will dispatch an investigator to review the claim.
Contact us to discuss payment options if you would like to pay over time for a product.